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Lab Billing & Insurance Information

We are a not-for-profit health care system providing high quality health care services to Gwinnett County. As a not-for-profit organization, we regularly assess our charges to ensure they are competitive and work to secure fair and reasonable rates from insurers.

Insured Patients
Payment for services provided is due at the time services are rendered. We will submit a claim with your insurance carrier with whom we contract. Any fees not payable by the third party or insurance carrier is the patient’s responsibility. To determine if your insurance is contracted with us to perform laboratory services you can call your insurance carrier or check the List of Non-Providers.

Uninsured Patients
Uninsured patients are eligible to receive a prompt pay discount of up to 40 percent of charges if payment is made prior to service. Gwinnett Medical Center accepts cash, check, credit cards and debit cards. The 40 percent discount does not apply to all services.

For price estimates, call the price estimation line at 678-312-4212. Due to the time and research required to provide estimates, we ask all callers to leave a message. When leaving your message, please be sure to let us know if the patient is uninsured.

Should financial hardships prohibit acceptable payments or payment arrangements, Financial Counselors are available to assist you with our financial assistance program. Call 678-312-4406 to ask about financial aid or fill out the Financial Assistance Form (PDF) prior to your visit.