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Gwinnett Medical Center Improves Patient Experience in the Emergency Department
Sep 16, 2016
Gwinnett Medical Center-Lawrenceville has announced completion of extensive renovations in the emergency department.  The project, which began in February 2016, represents an investment of $2.85 million.  GMC-Lawrenceville boasts one of the busiest emergency departments in the state.  Approximately 110,000 patients came through the department in fiscal year 2015.  Based on an improved patient flow, the newly redesigned department now features an increased capacity and has the capability to reduce patients’ length of stay.   “GMC is always looking to make improvements and one key focus area is patient experience,” said Dr. Carlton Buchanan, emergency department medical director. “Recently, GMC received a four out of five star ranking from the Centers for Medicare and Medicaid Services’ (CMS) new Hospital Compare rating system.  And, while we were pleased, we saw ...

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