Billing & Insurance
Gwinnett Medical Center’s Center for Cancer Care understands the stress of a serious illness. We know it can create increased anxiety due to financial concerns. This is why we file your insurance for you—but your co-pay and co-insurance are due at the time of service.
We will make every attempt to ensure that your insurance requirements are met prior to the services being rendered. We will need you to verify that referrals and authorizations have been taken care of. We also ask that you check in with the front desk before each visit to verify your information—e.g., address, phone number and insurance.
If you have insurance forms that require some portion to be filled out by your physician or require a signature, such as disability, please bring them with you to your appointment. Please be aware that forms take a minimum of seven to 10 business days to complete.
For your convenience, we have three benefits counselors to assist you with your financial concerns. If you require chemotherapy, they will call you and go over all of your plan benefits with you shortly after your first appointment. This allows you to be clear on what your insurance will and will not cover.
If you are unable to pay your co-pays or co-insurance, our benefits counselors will work out a plan for you. They can assist you in obtaining additional benefits that may be available to you. If you are not a chemotherapy patient but need financial assistance, please feel free to call them and they will assist you.
If you have questions about insurance billing or need to reach one of our offices, please call:
Lawrenceville Office: Allison Grayson, 770-963-2095
Duluth Office: Bevan Platas, 770-623-6433, ext 3310
Snellville Office: Allison Bailey, 770-979-2828, ext 4446